When an order is submitted through our store, support is available for order questions, product information, delivery updates, problem items, payment concerns, refund requests, privacy inquiries and questions about our policies.
Information that helps us respond
For an order, include the order number and the email used at checkout. For a product question, identify the product and the information needed. For shipping, include the tracking number if available. For a damaged, defective, incorrect or materially different item, add a clear explanation plus photographs or video. Never send full payment-card details.
Response timing
We assess each message using the order record and the details supplied. Messages received during weekends, public holidays, high-volume periods or a carrier disruption may take longer to answer. Sending the same request repeatedly can slow review, so please keep related details in one message when possible.
Privacy and policy requests
For privacy matters, describe the right or concern and provide enough information to verify the request securely. For policy questions, identify the page and section involved so the issue can be addressed accurately.
Contact
Email: empresas2404@gmail.com
Mailing address: 134 E Grant St, Phoenix, Arizona, 85004, United States
Phone: (623) 388-7129